The hotel is in a marvellous position and the airport is 20 km away. The rooms are big, the bed is exceptionally comfortable.

The venue is tidy and has a quiet and excellent location near the bar/restaurant and the town square. The breakfast is freshly cooked and offers food from different parts of the world.

Got reasonably spacious and absolutely gorgeous room with the bedroom, table tennis plus very comfortable beds.

21 minutes drive to the airport, it is located to great beaches. Extraordinary service-minded and extremely helpful stuff ensures you spend a pleasant time here. The breakfasts are freshly cooked and rich in the hotel, with caviar and food from different parts of the world, for instance.

Great place to stay, located right by Arenal beach and a golf club where you can enjoy a heated pool, spa, and gym facilities. Plus, there's a restaurant with a fantastic selection of delicious food 🏖️.

For the price we paid, the value was exceptional. The room was spacious and the beds were really comfortable. The hotel's location was great, with everything we needed close by. The staff at Be Live were incredibly friendly and treated us like royalty throughout our stay.

The breakfast could be improved by refreshing the options more regularly for late risers.

the buffet for dinner was poor

perfect check-in with Erika, hard worker. room a perfect size for the purpose of the trip (relaxation). food was very good and staff was very attentive, except for two occasions. very big spa and pool that goes outside, great detail. gym is one of the most complete I have seen in any hotel. furniture, aesthetics of the hotel and details it has, makes you move to another era and makes you feel like in a castle. detail of the cava and sweets was a very pleasant surprise

staff is very attentive, except on two occasions. One when they asked how the drinks thing worked, with a somewhat dry and sharp answer. other was at the reception desk when he asked where the spa was, using somewhat sarcastic language. the rest of the staff, maitre d', waiters and cleaning staff were all very nice. It made us think, on those two occasions mentioned above, that since they were resident clients on the island, it could be that the treatment would vary. trash can in the room was full of banana peels and papers

Good gym classes offered throughout the day, with a variety of options, and a competent instructor. The pool area was spacious, with enough sun beds for everyone and different depths suitable for all guests. The location was convenient with easy access to the airport and nearby attractions.

The hotel appeared worn out, and some of the fixtures and furniture were past their best. The Wi-Fi was poor in most areas of the hotel, making it difficult to stay connected.

very informal and nice for children

for a 5 star resort too anonymous, too many people for the accomodation, too crowded.

The quality of the service. The omnipresent smile and the professionalism of staff.

The maintenance of the golfs (green, fairways) is not really "perfect". But the weather was really warm, approximately 38°c all the week …

The hotel had clean and comfortable rooms, great facilities like a fabulous pool area and the option for spa treatments. Also, the location was perfect - close to the airport and right on the beach with beautiful gardens and sun beds for relaxation. The staff were friendly and provided excellent service during my stay.

Nothing not too like.

Excellent hotel and friendly staff.

For this kind of standard, they should offer Internet access instead of making you pay one Euro per 10 minutes. Sounds more like Ryanair style.

The hotel facilities, food and staff were excellent, extremely comfortable room and cleanliness was a pleasant change from some other would be 5 star hotels on the island.

Pool table to close to ground floor garden view rooms and to many inflatables allowed in swimming pool.

Excellent location and facilities. Pool and spa are very good. Friendly and helpful staff. Kids club is excellent, keeps children entertained. Nice hotel, high-quality buffet. Good live entertainment. Perfect breakfast selection. Quiet location. Brilliant staff, attentive to every need. Large bedrooms, comfortable beds. Great pool and outdoor area. Nice friendly staff. Excellent chef station on buffet.